Question 1

HOW MANY PEOPLE WILL BE AFFECTED?

Accepted Answer

Approximately 12,000 Amarillo residents will participate in the CurbsideCart program.

Question 2

HOW DO YOU DECIDE WHO PARTICIPATES?

Accepted Answer

Residents who have hand-collection or dumpsters in their front yard will receive a CurbsideCart. Neighborhoods with dead-end or uncleared alleyways will also participate in the Program.

Question 3

HOW WILL I KNOW IF I'M AFFECTED?

Accepted Answer

All 12,000 residents who meet the criteria for selection in the CurbsideCart program will be notified with door hangers and postcards at the affected address prior to the change.

Question 4

WHEN WILL THE PROGRAM START?

Accepted Answer

The City of Amarillo Public Works Department will implement the CurbsideCart program in multiple phases.

Question 5

IS IT RESTRICTED TO CERTAIN AREAS?

Accepted Answer

No. Residents in several neighborhoods throughout Amarillo will be affected. Click here to see a full map detailing the affected neighborhoods.

Question 6

HOW CAN I FIND MORE INFORMATION?

Accepted Answer

Call the City of Amarillo Solid Waste Division at (806) 378-6813 or email COAPublicWorks@amarillo.gov. Public meetings will be posted on www.CurbsideCart.com when scheduled.

Question 7

HOW OFTEN IS PICKUP?

Accepted Answer

Trucks equipped with mechanical arms will come by twice a week to empty your CurbsideCart. Most trash collection days will remain the same, however, if your collection days change you will receive notice by mail. You may also type in your address at ‘Search Participating Addresses’ above for your collection days.

Question 8

WHEN SHOULD I ROLL MY CART TO THE CURB?

Accepted Answer

Your cart must be placed at the curb by 7 a.m. the morning of your collection day and brought in no later than 8 am. on the day following collection day.

Question 9

WHERE SHOULD I PLACE MY CART?

Accepted Answer

Your cart should be placed on your curb and should not be blocked by vehicles, objects or over-hanging tree limbs. A good rule of thumb is to leave three clear feet around all sides.

Question 10

WHAT IF I NEED HELP WITH MY CART?

Accepted Answer

The City of Amarillo offers a Roll Out Service for residents who need assistance rolling Carts to the curb for pickup each week. Click here to learn more.

Question 11

CAN I USE OVERFLOW BAGS, OR PLACE ITEMS NEXT TO MY CART, IF MY CART IS FULL?"

Accepted Answer

No. There should be no bags placed on top of the cart or next to the cart. All trash should be placed inside your CurbsideCart.   For items too large for your cart, please call for a big and bulky pick up:   https://www.amarillo.gov/departments/planning-and-development-services/public-works/solid-waste-collection-disposal/bulky-item-pick-up

Question 12

ARE THERE ANY ITEMS THAT CANNOT BE PLACED IN THE CART?

Accepted Answer

Yes. Hot ashes, coals or fireworks (unless soaked in water), concrete, dirt, bricks, tires, tile, construction debris or heavy items that would cause the cart to be too heavy to lift.

Question 13

CAN I PUT YARD WASTE IN MY CURBSIDE CART?

Accepted Answer

Yes. You may use your cart for yard waste. Just make sure it is bagged.

Question 14

WHY WASN’T MY CART EMPTIED?

Accepted Answer

Your cart cannot be serviced if it is overloaded or placed within 3 feet of another object on any side.

Question 15

WON'T THESE CARTS JUST BLOW AWAY?

Accepted Answer

Although our strong panhandle winds often wreak havoc, CurbsideCarts are 95-gallons and were designed to withstand the elements.