Below is a list of commonly asked questions and answers about the CurbsideCart program. If you have additional questions, call

(806) 378-6813 or email COAPublicWorks@amarillo.gov.

 

HOW MANY PEOPLE WILL BE AFFECTED?

Approximately 12,000 Amarillo residents will participate in the CurbsideCart program.



HOW DO YOU DECIDE WHO PARTICIPATES?

Residents who have hand-collection or dumpsters in their front yard will receive a CurbsideCart. Neighborhoods with dead-end or uncleared alleyways will also participate in the Program.



HOW WILL I KNOW IF I'M AFFECTED?

All 12,000 residents who meet the criteria for selection in the CurbsideCart program will be notified with door hangers and postcards at the affected address prior to the change.



WHEN WILL THE PROGRAM START?

The City of Amarillo Public Works Department will implement the CurbsideCart program in multiple phases.



IS IT RESTRICTED TO CERTAIN AREAS?

No. Residents in several neighborhoods throughout Amarillo will be affected. Click here to see a full map detailing the affected neighborhoods.



HOW CAN I FIND MORE INFORMATION?

Call the City of Amarillo Solid Waste Division at (806) 378-6813 or email COAPublicWorks@amarillo.gov. Public meetings will be posted on www.CurbsideCart.com when scheduled.



WON'T THESE CARTS JUST BLOW AWAY?

Although our strong panhandle winds often wreak havoc, CurbsideCarts are 95-gallons and were designed to withstand the elements.



WHAT IF I NEED HELP WITH MY CART?

The City of Amarillo offers a Roll Out Service for residents who need assistance rolling Carts to the curb for pickup each week. Click here to learn more.



HOW OFTEN IS PICKUP?

Trucks equipped with mechanical arms will come by twice a week to empty your CurbsideCart. Most trash collection days will remain the same, however, if your collection days change you will receive notice by mail. You may also type in your address at ‘Search Participating Addresses’ above for your collection days.



CAN I USE OVERFLOW BAGS, OR PLACE ITEMS NEXT TO MY CART, IF MY CART IS FULL?

No. There should be no bags placed on top of the cart or next to the cart. All trash should be placed inside your CurbsideCart. For items too large for your cart, please call for a big and bulky pick up: https://www.amarillo.gov/departments/planning-and-development-services/public-works/solid-waste-collection-disposal/bulky-item-pick-up



WHEN SHOULD I ROLL MY CART TO THE CURB?

Your cart must be placed at the curb by 7 a.m. the morning of your collection day and brought in no later than 8 am. on the day following collection day.



CAN I PUT YARD WASTE IN MY CURBSIDE CART?

Yes. You may use your cart for yard waste. Just make sure it is bagged.



WHERE SHOULD I PLACE MY CART?

Your cart should be placed on your curb and should not be blocked by vehicles, objects or over-hanging tree limbs. A good rule of thumb is to leave three clear feet around all sides.



WHY WASN’T MY CART EMPTIED?

Your cart cannot be serviced if it is overloaded or placed within 3 feet of another object on any side.



ARE THERE ANY ITEMS THAT CANNOT BE PLACED IN THE CART?

Yes. Hot ashes, coals or fireworks (unless soaked in water), concrete, dirt, bricks, tires, tile, construction debris or heavy items that would cause the cart to be too heavy to lift.